Terms and Conditions

General Terms and Conditions

These terms and conditions outline the rules and regulations for the use of Candy Box Canada’s Website. By accessing this website, we assume you accept these terms and conditions in full. Throughout the site, the terms “we”, “us” and “our” refer to Candy Box Canada. We offer this site, including all information and services available from this site to you, the user, conditioned under your acceptance of all terms, conditions, policies, and notices stated here. By visiting Candy Box Canada, and / or purchasing something from us, you engage in our “service” and agree to be bounded by the following terms of service, including those additional terms and conditions and policies reference herein and / or available by hyperlink. If you do not agree to our terms and conditions, then you may not access our website or use our services. Any new service, product or content added to Candy Box Canada shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service. Your continued use of the website following any updates constitutes as acceptance of those changes. Any violation of any of the terms will result in immediate termination of your services with Candy Box Canada. You can view the most current Terms of Service at any time on this page.


We employ the use of cookies. By using Candy Box Canada’s website, you consent to the use of cookies in accordance with Candy Box Canada’s privacy policy.


Candy boxes will contain at least the quantity of candies listed in the description. A piece of candy is defined as an individually wrapped piece of food of any weight or volume. Due to the nature of our product, there is no guarantee that a particular product will be included in a given box, regardless of the products displayed in the image.


If you have food allergies, we recommend that you do not purchase a candy box as some snacks contain common allergies such as wheat, nuts, and lactose. Since not all candies lists all the ingredients we recommend that you not purchase products from Candy Box Canada if you have food allergies.

Delivery & Shipping

Candy Box Canada offers free Canada wide shipping on orders over $75 (single address). A $10 shipping fee will apply to orders less than $75. All candy boxes are shipped using Canada Post and tracking and insurance is provided at no additional cost to the customer.

Risk of Loss

Candy Box Canada is not liable for any lost, stolen, melted, damaged, or destroyed items as a result of the shipping/ delivery process.

Returns and Refunds

Returns will not be accepted due to the nature of our products. Refunds will only be issued in rare circumstances and will be at our discretion.

Accuracy of Information

Candy Box Canada is not responsible if information made available on this site is not accurate, complete or current. Material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting. Any material on this site is at your own risk. 

Errors, Omissions and Inaccuracies

Occasionally there may be information on our site or in the service that contains typographical errors, omissions, or inaccuracies that may relate to product descriptions, pricing, promotions, offers, product shipping, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and change or update information or cancel orders if any information in the service or any related website is inaccurate at any time without prior notice; even after you have submitted your order. We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specific update or refresh date applied in the service or any related website should be taken to indicate that all information in the service or on any related website has been modified or updated.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of service will be reliable or accurate. You agree that from time to time we may remove service for periods of time or cancel the service at any time, without notice to you. You agree that your use, or inability to use the service, is at your own risk. The service and all products delivered to you through the service are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all particular purpose, durability, title, and non-infringement. In no case shall Candy Box Canada be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement cost, or any other similar damages whether in contract, tort (including negligence), strict liability or otherwise arising from your use of any service or products procured using the service, or for any other claim related in any way to your use of the service or any product, including but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any product (or content) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. 


You agree to indemnify, defend and hold harmless Candy Box Canada harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these terms of service or the documents they incorporate by reference or your violation of any law of the rights of a third-party.

Changes to Terms of Service

At any time, you can review the most current terms of service on this page. We reserve the right to update, change or replace any part of the terms of service by posting updates and changes to our website. It is your responsibility to check our website for changes periodically. Your continued use of our website or service following the posting of any changes to these terms of service constitutes acceptance of those changes.